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Setup & Onboarding

One build. Done properly, once.

Your monthly plan keeps the AI running. The setup fee covers the one-time work of building it: the discovery, the configuration, the prompt engineering, and the integrations that make it sound like you and work with your tools from day one.

Base
Best for
Straightforward front desks — booking appointments, answering common questions, and taking messages. No complex systems behind the scenes.
one-time €1,500
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What's included
Includes up to 8 hours of build & tuning in year one.
  • 30-minute discovery call to map how you handle calls
  • Full configuration of your AI assistant
  • 2–4 hours of prompt engineering on your voice & tone
  • Calendar connection + test calls you approve
  • Tweaks and adjustments as you need them
  • Ongoing support throughout the year
Custom
Best for
Demanding setups that need to be deeply woven into existing systems, multi-location operations, or workflows that don't fit a standard mould.
Upon request
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How it works

Because every operation is different, we start with a conversation, then prepare a tailored proposal with a clear timeline and fixed cost — backed by comprehensive support across the year. You'll know exactly what you're getting before anything begins.

Setup is a one-time fee, separate from your monthly plan. All prices are net — VAT is not included. Already running? We can migrate your existing setup into TAG LAB. Talk to us →

We give back

Free setup for women-led & family businesses.

We started TAG LAB to help the businesses that get overlooked — the ones run by women, by families, by people doing the work themselves. If yours is a small, growing business that genuinely can't stretch to a setup fee right now, you may qualify to have the €1,500 Base setup waived entirely. You only pay the monthly plan. No catch — we just believe great tools shouldn't only reach the businesses that already have money.

The process

What the setup fee actually buys.

It's not a fee for software. It's the hands-on work of building an assistant that sounds like your business and works from the first real call.

1

Discovery

We learn how your business talks to customers — your tone, your services, your booking rules, and the questions you hear every day.

2

Build & train

We write and tune the AI's voice, load your knowledge base, and connect it to your calendar, CRM, and tools.

3

Test & approve

We run real test calls and refine until it's right. Nothing touches a live customer until you sign off.

4

Launch & support

We go live, then keep tuning month after month. Updates, adjustments, and support are part of the deal.

FAQ

Setup questions.

Is the setup fee separate from the monthly plan?
Yes. The setup is a one-time fee that covers building and launching your assistant. After that, your monthly plan covers running it, integrations, and ongoing tuning. Think of setup as the build, and the plan as keeping the lights on.
Which setup tier do I need?
Most small businesses need Base — booking, FAQs, and a calendar connection. Choose Extended if you need the AI connected into a CRM or live API systems. If your operation is large or unusual, Custom gives you a tailored scope and fixed quote.
Do I really qualify for free setup?
If you're a small, growing women-led or family business with modest call volume and straightforward needs, very possibly. We've set clear, honest criteria on our eligibility page — check them, and if you fit, the Base setup fee is waived completely.
What if my needs grow later?
You can upgrade at any point. If you start on Base and later need a CRM integration or more complex flows, we scope the extra work and only charge for what's added — never a full re-setup.
How long does setup take?
Base setups usually go live within one to two weeks. Extended takes a little longer depending on the integrations involved. Custom timelines are agreed upfront in your proposal.

Let's build yours.

Free 20-minute consultation. We'll recommend the right setup and plan — no pressure.

Book a free consultation